Shipments and returns
Your pack shipment
Packages are generally dispatched on the day of payment confirmation but not later than 2 days after receipt of payment and are shipped via best available courier service with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
We do not accept returns, except for wrong item shipments. We will offer a special discount for wrong items delivery and you may choose to either take the discount and keep the items, or return them to us.
We will fully refund you once we have received the items back in good condition. If the item is damaged or not in proper condition, we may decide not to refund.